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White's
Motorcycles Inc. Customer Service |
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Email: Info@whitesmotorcycles.com |
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Phone:
(888) 524-2700 (Customer Information), M-F, 9 AM - 5 PM
EST |
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Order Toll Free:
(888) 524-2700 |
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Shipping and Handling |
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Shipping Charges: Shipping charges
are based on order value unless oversized.
Complete shipping policies can be found
here. |
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Shipment by Fed Ex: White's
Motorcycles Inc. standard shipping time is 2-3
business days via Federal Express (tires and oversized items ship Federal
Express Ground). Shipping requires a street address (no PO Box’s). Shipping
available to US, APO and Canadian addresses only. |
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Delivery time: Allow 2-14 working
days for delivery of non-backordered items. Delivery during the Christmas
season may require additional shipping days.
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Shipping Origin:
Lakewood, NJ; USA
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Consolidated Shipments: Entire order
will be shipped together, if possible.
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Handling Fee: All orders include a
$2.00 handling fee.
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Tracking Number: On the day your
order ships, you will receive e-mail notification of the shipment along with
Federal Express tracking information.
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Returns and Exchanges |
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Find complete return and exchange policies and procedures
here. |
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Sales Taxes |
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Sales tax will be collected
for all orders shipped to a NJ Address. |
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Payment Methods |
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Orders accepted via secure online order form or may
be phoned into customer service . |
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Visa, MasterCard, Discover and PayPal accepted
online. |
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Credit card purchases are verified for your protection. |
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Prices shown in US dollars. |
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Security Information |
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Secure Server Software:
White's Motorcycles Inc. utilizes a secure
server software (SSL) is the premier software available for secure commerce
transactions. |
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Encryption:
White's Motorcycles Inc. SSL encrypts all confidential ordering
information, including credit card number, name, and address. All ordering
information remains private on the Internet using SSL. |
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Security Certificate Information:
Click on your browser’s "Security" button for security certificate
information. |
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Fair Credit Billing Act: Your bank
cannot hold you liable for more than $50.00 of fraudulent charges on your
credit card. Check with your bank for more details. |
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Privacy |
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Find complete privacy & security policies here. |
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Backordered Items |
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Backorders: If an item is
backordered, White's Motorcycles Inc. will notify
you via e-mail. |
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Shipments scheduled more than 30 days after the
order date: White's Motorcycles Inc.
will notify you via e-mail and give you a cancellation option. |
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Filling Backorders: Backorders
will be filled before new orders when the backordered items become
available. |
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Order Status |
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Online order status: To see the order
status of any order, click on the Your Account button at the top of this
page. Then log into your account and click on the View Order History button. |
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Questions? E-mail to
Info@whitesmotorcycles.com |
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Additional Policies |
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Individual product descriptions are claims of the manufacturer and/or
distributor and in no way reflect the opinions of White's
Motorcycles. Inc.. |
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Product fit charts are for general reference only. |
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Prices subject to change without notice. |
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Mistakenly posted prices on the On-Line Store
do not obligate White's Motorcycles Inc. to
those incorrect prices. |
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When placing an order through White's Motorcycles
Inc. On-Line Store, customers agree to the policies stated within
this agreement. |
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White's Motorcycles Inc. reserves the right to
refuse service to anyone. |
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Liability Limitations |
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Except as may be expressly set forth in the product invoice,
White's Motorcycles Inc. makes no representations
or warranties as to any of the products distributed by us, expressed or
implied, including without limitation any warranties of merchantability or
fitness for a particular purpose. |
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Motorcycles can be dangerous. White's
Motorcycle Inc. has no control over the usage of
any part. White's Motorcycle
Inc. expects their customers to exercise good judgment as to the
proper selection, installation, use and maintenance of any part. |
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White's Motorcycle Inc.
assumes no responsibility for damage or injury of any kind because of
the misuse or improper application of any part in any way by any person. |
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The manufacturer shall be solely responsible for any damage to person or
property arising from design and manufacture and testing of its products and
we accept no liability for such damages. |
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White's Motorcycle Inc.
shall not be liable for any indirect or consequential damages whatsoever. |
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